Members Of
  • USFN*
  • American Legal and Financial Network*
  • Mortgage Bankers Association
  • American Bankruptcy Institute*
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*Membership maintained through allied companies RCO Legal, P.S., RCO Legal-Alaska, Inc or FEI, LLC

Borrower Outreach Center

Welcome to the Borrower Outreach Center. Initiating and maintaining clear lines of communication is the first step when faced with tough questions concerning how to avoid foreclosure, and how to keep your home should foreclosure proceedings commence.

You may feel overwhelmed by confusing information regarding the foreclosure process, or receive offers from people who tell you they can help ensure that you keep your home, so it is essential to have a dependable source of current information throughout the proceedings.

To receive immediate and reliable information about certain opportunities that may help you stay in your home, please contact us using any of the following methods.

Phone: 1.866.246.8523
Email: borroweroutreach@northwesttrustee.com

You can also contact a HUD-approved housing counselor.  The U.S. Department of Housing and Urban Development (HUD) funds free or very low-cost housing counseling nationwide.  Housing counselors can help you understand the law and your options, organize your finances and represent you in negotiations with your lender if you need this assistance. Find a HUD-approved housing counselor near you or call (800) 569-4287 or TTY (800) 877-8339.

The Office of Housing has just completed major enhancements to a web site developed for consumers experiencing home ownership difficulties through job loss, illness, or other causes. The site is located at:

http://portal.hud.gov/hudportal/HUD?src=/program_offices/public_indian_housing/pha/contacts

Northwest Trustee Services, Inc., a Washington corporation ("NTS-WA"); Northwest Trustee Services, Inc., an Idaho corporation ("NTS-ID"); Alaska Trustee, LLC, an Alaska limited liability company ("AkT"); and Standard Trust Deed Services, a d.b.a. of NTS - WA; provide foreclosure-related services in the western United States. Principal(s) of RCO Legal, P.S./RCO Legal – Alaska, Inc. ("Law Firm") have an ownership interest in NTS-WA and AkT. NTS-ID is a wholly owned subsidiary of NTS-WA.